Terms of service
These Terms of Service govern the use of the Ellinoire website and the purchase of products from Ellinoire. By accessing or using our website, you agree to be bound by these terms.
General Information
This website is operated by Ellinoire, a brand owned by Norwik Group AB.
Throughout the site, the terms “we”, “us”, and “our” refer to Ellinoire.
By visiting our site and purchasing from us, you engage in our service and agree to these Terms of Service.
Eligibility to Use the Website
By using this website, you confirm that:
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You are at least 18 years old or have permission from a legal guardian
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You are legally capable of entering into binding agreements
Product Information
We strive to ensure that all product descriptions, images, and pricing information on our website are accurate.
However:
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Minor variations may occur
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We reserve the right to correct errors or inaccuracies at any time without prior notice
Orders & Acceptance
All orders placed through our website are subject to acceptance and availability.
We reserve the right to:
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Refuse or cancel any order
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Limit quantities purchased per customer
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Cancel orders due to pricing errors, stock issues, or suspected fraud
If an order is canceled after payment, a full refund will be issued.
Pricing & Availability
Prices are displayed clearly and include all applicable taxes, duties, and fees unless stated otherwise.
Product availability is not guaranteed and may change without notice.
Payments
Payments are processed securely through third-party payment providers.
For more information regarding payments, please refer to our Payment Policy
Shipping & Delivery
Shipping times and delivery estimates are outlined in our Shipping Policy.
Delays may occur due to factors beyond our control. Ellinoire is not responsible for delays caused by carriers or customs authorities.
Returns & Refunds
Returns, refunds, and exchanges are governed by our Refund Policy
Please review that policy carefully before making a purchase.
Intellectual Property
All content on this website, including text, images, logos, and designs, is the property of Ellinoire or its licensors and may not be used without prior written permission.
Prohibited Use
You agree not to:
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Use the website for unlawful purposes
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Interfere with the security or functionality of the website
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Attempt to gain unauthorized access to systems or data
Limitation of Liability
To the maximum extent permitted by law, Ellinoire shall not be liable for indirect, incidental, or consequential damages arising from the use of our website or products.
This does not affect rights that cannot be excluded under applicable consumer protection laws.
Governing Law
These Terms of Service are governed by the laws of Sweden, without regard to conflict of law principles.
Contact Information
For questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@ellinoire.com
Phone: +61 480 009 774
Company Information
Company Name: Norwik Group AB
Brand: Ellinoire
Company Number: 559532-8088
Company Address: Västergatan 5A 941 62 Piteå, Sweden
Customer Service: Monday to Friday: 9:00 AM - 5:00 PM AEST (GMT+10)
Saturday and Sunday: Closed.
We strive to respond within 24 hours during our customer service hours.
Thank you for shopping with Ellinoire.
