Payment Policy
This Payment Policy explains the accepted payment methods, pricing transparency, and payment processing conditions when purchasing from Ellinoire.
Accepted Payment Methods
We accept the following secure payment methods:
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Visa
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MasterCard
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American Express
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Maestro
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Apple Pay
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Google Pay
- Shop Pay
All payments are subject to verification and authorization by the payment provider.
Pricing & Taxes
All prices displayed on our website are shown in the applicable currency and include all applicable taxes, duties, and fees.
There are no hidden charges. The total amount payable is clearly displayed at checkout before completing the purchase.
Payment Security
All transactions are processed using secure encryption technologies and trusted third-party payment processors.
Ellinoire does not store or have access to full payment card details.
Payment Confirmation
Once payment has been successfully completed, you will receive an order confirmation email containing your order details.
Orders are not processed or shipped until payment has been successfully authorized.
Failed or Declined Payments
If a payment is declined or fails authorization:
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The order will not be processed
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No charges will be captured
Customers are encouraged to contact their payment provider for further assistance.
Fraud Prevention
We reserve the right to perform security checks and request additional verification to prevent fraudulent transactions.
If suspicious activity is detected, an order may be delayed or canceled to protect both the customer and Ellinoire.
Contact Information
For questions about this Privacy Policy or how your data is handled, please contact us:
Email: support@ellinoire.com
Phone: +61 480 009 774
Company Information
Company Name: Norwik Group AB
Brand: Ellinoire
Company Number: 559532-8088
Company Address: Västergatan 5A 941 62 Piteå, Sweden
Customer Service: Monday to Friday: 9:00 AM - 5:00 PM AEST (GMT+10)
Saturday and Sunday: Closed.
We strive to respond within 24 hours during our customer service hours.
Thank you for shopping with Ellinoire.
